Piano With Jonny Support

Getting Started 6

• How do I sign up for a PWJ membership?
• How do I get started once I join?
• How do I receive the welcome email?
• What are Learning Tracks vs the Library?
• What are Smartsheets?

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Shows 7

• What are PWJ shows?
• What is Office Hours?
• How do I watch live shows?
• How do I participate in the live shows?
• How do I view previous live shows?

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Courses 7

• In which order should I take the courses?
• How can I find a specific course?
• Can I save lessons that I want to view later?
• How do I navigate through a video lesson?
• How do I track my progress?

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Downloads 8

• Where can I find sheet music and backing tracks?
• Is sheet music available for each lesson?
• How do I download from a tablet or mobile device?
• How can I open the backing tracks in a new window?
• How do I access previously purchased courses?

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Community 5

• What is the PWJ Community?
• How can I get feedback on my playing?
• What is the difference between Facebook and the Forum?
• How do I upload videos to the Facebook group?
• What are the Monthly Challenges?

Technical Issues 4

• Why aren't the lesson videos loading?
• Why aren't the download links working?
• Smartsheet Audio on Tablet
• How to Stay Logged In on my Phone