Piano With Jonny Support
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What does PWJ offer?
Where can I get music questions answered?
Does Jonny give private lessons?
Are lessons available in other languages?
Can I purchase individual courses?
What are the free Challenges?
Can I download sheet music for the free Challenge?
How do I access the backing tracks?
Can I get extra time for the Challenge?
Can I switch to a different skill level after I've started the Challenge?
How do I subscribe to your email list?
How do I unsubscribe from your email list?
How do I change my email preferences?
How do I login to my membership?
How do I reset my password?
How do I change my username?
Cancellation & Refunds
How do I cancel my membership?
What is the refund policy?
Will I lose access to my account when I cancel?
Cost & Payments
How much does the membership cost?
Will my subscription automatically renew?
Can I switch to a different payment plan?
What do I do if my payment is overdue?
How do I update my billing info?
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What is included in the free trial?
How do I sign up for the free trial?
When will I be charged?
How do I skip the trial?
How do I sign up for a PWJ membership?
How do I get started once I join?
How do I receive the welcome email?
What are Learning Tracks vs the Library?
What are Smartsheets?
What are PWJ shows?
What is Office Hours?
How do I watch live shows?
How do I participate in the live shows?
How do I participate in the Q&A?
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In which order should I take the courses?
How can I find a specific course?
Can I save lessons that I want to view later?
How do I navigate through a video lesson?
How do I track my progress?
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Where can I find sheet music and backing tracks?
Is sheet music available for each lesson?
How do I download from a tablet or mobile device?
How can I open the backing tracks in a new window?
How do I access previously purchased courses?
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What is the PWJ Community?
How can I get feedback on my playing?
What is the difference between Facebook and the Forum?
How do I upload videos to the Facebook group?
What are the Monthly Challenges?
Why aren't the lesson videos loading?
Why aren't the download links working?
No Smartsheet Audio on Tablet
How do I practice effectively?
How do I memorize music?
How do I learn to play by ear?
How can I improve my sight-reading?
How do I learn fingering?
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Where should I start if I want to learn Jazz?
Where should I start if I want to learn Blues?
How do I accompany a singer on piano?
How do I learn improvisation?
How do I learn chords?
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Recommended Apps & Resources
What kind of keyboard does Jonny use?
What apps do you recommend?
What equipment should I use to record videos?
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