Piano With Jonny Support
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What does PWJ offer?
Where can I get music questions answered?
Does Jonny give private lessons?
Are lessons available in other languages?
Can I purchase individual courses?
What are the Free Challenges?
Can I download sheet music for the free Challenge?
How do I access the backing tracks?
Can I get extra time for the Challenge?
Can I switch to a different skill level after I've started the Challenge?
How do I subscribe to your email list?
How do I unsubscribe from your email list?
How do I change my email preferences?
How do I login to my membership?
How do I reset my password?
How do I change my username?
Cancellation & Refunds
How do I cancel my membership?
What is the refund policy?
Will I lose access to my account when I cancel?
Cost & Payments
How much does the membership cost?
Will my subscription automatically renew?
Can I switch to a different payment plan?
What do I do if my payment is overdue?
How do I update my billing info?
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What is included in the free trial?
How do I sign up for the free trial?
When will I be charged?
How do I skip the trial?
How do I sign up for a PWJ membership?
How do I get started once I join?
How do I receive the welcome email?
What are Learning Tracks vs the Library?
What are Smartsheets?
What are PWJ shows?
What is Office Hours?
How do I watch live shows?
How do I participate in the live shows?
How do I participate in the Q&A?
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In which order should I take the courses?
How can I find a specific course?
Can I save lessons that I want to view later?
How do I navigate through a video lesson?
How do I track my progress?
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Where can I find sheet music and backing tracks?
Is sheet music available for each lesson?
How do I download from a tablet or mobile device?
How can I open the backing tracks in a new window?
How do I access previously purchased courses?
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What is the PWJ Community?
How can I get feedback on my playing?
What is the difference between Facebook and the Forum?
How do I upload videos to the Facebook group?
What are the Monthly Challenges?
Why aren't the lesson videos loading?
Why aren't the download links working?
Smartsheet Audio on Tablet
How to Stay Logged In on my Phone
How do I practice effectively?
How do I memorize music?
How do I learn to play by ear?
How can I improve my sight-reading?
How do I learn fingering?
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Where should I start if I want to learn Jazz?
Where should I start if I want to learn Blues?
How do I accompany a singer on piano?
How do I learn improvisation?
How do I learn chords?
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Recommended Apps & Resources
What kind of keyboard does Jonny use?
What apps do you recommend?
What equipment should I use to record videos?
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